Comments on: Banned from Royal Caribbean for complaining too much http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/ Where savvy cruisers search Fri, 26 Feb 2010 00:45:04 -0600 http://wordpress.org/?v=abc hourly 1 By: مانشيتات http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-4684 مانشيتات Fri, 12 Feb 2010 21:21:05 +0000 http://www.expertcruiser.com/?p=607#comment-4684 sewage “supposidly” all over their stateroom and they were “happy” with that? If it were me, I would have demanded someone find me a room. I won’t sleep in a room with raw shit all over it? Who would? I also would have gotten every penny back from my cruise and I would never have sailed on that line again! This b*T*H takes the 20% off and books another cruise! Real trauma huh! Then they give her a*s another $500 ship credit on top of that! I wouldn’t have! I would have refunded her cruise, kicked her off the boat at the next port and sent her A*S*S home at our expense if their was really sewage and the boat was full! I doubt the boat was full, they probably only had higher class rooms which they didn’t want to give up sewage “supposidly” all over their stateroom and they were “happy” with that? If it were me, I would have demanded someone find me a room. I won’t sleep in a room with raw shit all over it? Who would? I also would have gotten every penny back from my cruise and I would never have sailed on that line again! This b*T*H takes the 20% off and books another cruise! Real trauma huh! Then they give her a*s another $500 ship credit on top of that! I wouldn’t have! I would have refunded her cruise, kicked her off the boat at the next port and sent her A*S*S home at our expense if their was really sewage and the boat was full! I doubt the boat was full, they probably only had higher class rooms which they didn’t want to give up

]]> By: geniveve b http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-4454 geniveve b Mon, 18 Jan 2010 20:08:13 +0000 http://www.expertcruiser.com/?p=607#comment-4454 i think they may have been overreacting. we recently cruised on pricess and absolutely loved every minute. food - great; room (balcony) great. i can't believe they continued to cruise with that line if they were so unhappy. i mean c'mon. once is enough, so don't go back. after our cruise i looked online and found this woman who complained about everything -- including that she didn't get balloons on her birthday. i'm sorry, but that's petty. so you write a horrid review over balloons!! c'mon. if it's so awful, why did they go back? something is rotten in denmark here and i don't think it's the cruise line. i think they may have been overreacting. we recently cruised on pricess and absolutely loved every minute. food – great; room (balcony) great. i can’t believe they continued to cruise with that line if they were so unhappy. i mean c’mon. once is enough, so don’t go back.
after our cruise i looked online and found this woman who complained about everything — including that she didn’t get balloons on her birthday. i’m sorry, but that’s petty. so you write a horrid review over balloons!! c’mon.
if it’s so awful, why did they go back? something is rotten in denmark here and i don’t think it’s the cruise line.

]]> By: Scotty D http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-3921 Scotty D Thu, 03 Dec 2009 03:46:48 +0000 http://www.expertcruiser.com/?p=607#comment-3921 This is a prime example of how people turn a little situation (or in the case of sewage a big situation) into chronic complaining. This is what hotel guests do. They figure if they complain when they have a legitimate situation and get something they can do it when they don't! I don't blame RC for banning them one bit! Chronic complainers are never satisfied and you have to get rid of them in order to have a successful business. They were giving them 20% off their next cruise for sewage "supposidly" all over their stateroom and they were "happy" with that? If it were me, I would have demanded someone find me a room. I won't sleep in a room with raw shit all over it? Who would? I also would have gotten every penny back from my cruise and I would never have sailed on that line again! This b*T*H takes the 20% off and books another cruise! Real trauma huh! Then they give her a*s another $500 ship credit on top of that! I wouldn't have! I would have refunded her cruise, kicked her off the boat at the next port and sent her A*S*S home at our expense if their was really sewage and the boat was full! I doubt the boat was full, they probably only had higher class rooms which they didn't want to give up. They figured they'd give her a discount on her next cruise anticipating that she wouldn't use it. RC could very well get sued for free speech infringement asking her to remove her negative posting and banning her on the basis of that! I'd watch that if I were them. This is a prime example of how people turn a little situation (or in the case of sewage a big situation) into chronic complaining. This is what hotel guests do. They figure if they complain when they have a legitimate situation and get something they can do it when they don’t! I don’t blame RC for banning them one bit! Chronic complainers are never satisfied and you have to get rid of them in order to have a successful business. They were giving them 20% off their next cruise for sewage “supposidly” all over their stateroom and they were “happy” with that? If it were me, I would have demanded someone find me a room. I won’t sleep in a room with raw shit all over it? Who would? I also would have gotten every penny back from my cruise and I would never have sailed on that line again! This b*T*H takes the 20% off and books another cruise! Real trauma huh! Then they give her a*s another $500 ship credit on top of that! I wouldn’t have! I would have refunded her cruise, kicked her off the boat at the next port and sent her A*S*S home at our expense if their was really sewage and the boat was full! I doubt the boat was full, they probably only had higher class rooms which they didn’t want to give up. They figured they’d give her a discount on her next cruise anticipating that she wouldn’t use it. RC could very well get sued for free speech infringement asking her to remove her negative posting and banning her on the basis of that! I’d watch that if I were them.

]]> By: joanie d. http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-3854 joanie d. Sat, 28 Nov 2009 14:43:51 +0000 http://www.expertcruiser.com/?p=607#comment-3854 I've been on many cruises...only one with Royal Caribbean. There are minor glitches on any cruise but some ppl are just nitpickers. I overheard one young man complain that his toast was not brown enough.For heaven's sake...get a life. Royal Caribbean was not the best ship I'd been on, but there are lots of other lines out there so just boycott the ones you don't like. RC would not be my first choice but it was certainly not a bad experience. I’ve been on many cruises…only one with Royal Caribbean. There are minor glitches on any cruise but some ppl are just nitpickers. I overheard one young man complain that his toast was not brown enough.For heaven’s sake…get a life. Royal Caribbean was not the best ship I’d been on, but there are lots of other lines out there so just boycott the ones you don’t like. RC would not be my first choice but it was certainly not a bad experience.

]]> By: n44r.net http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-3065 n44r.net Thu, 15 Oct 2009 08:19:31 +0000 http://www.expertcruiser.com/?p=607#comment-3065 Well done, Royal Caribbean! I hope this sets a precedent within my company. I think every business has a customer or two that it would save money and employee morale by simply refusing to serve them ever again.^_^ Well done, Royal Caribbean! I hope this sets a precedent within my company. I think every business has a customer or two that it would save money and employee morale by simply refusing to serve them ever again.^_^

]]> By: Peter & Richard - Canada http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-2851 Peter & Richard - Canada Fri, 25 Sep 2009 17:25:29 +0000 http://www.expertcruiser.com/?p=607#comment-2851 After 7 cruises, of which 3 fantastic cruises with Royal Caribbean, we have noticed that there's always the "chronic complainers", no matter what, no matter how trivial but complain they must. And...no matter how RCCL or any other cruise line accomodates and responds to every "complaint", it's never good enough for the " chronic complainers". Maybe they, the chronic complainers, are hoping for an all expense paid cruise; you know the penthouse suite or even the owners suite. Come on now folks, let's face it, most of the 'complaints' are BS! The complainers know it and the cruise lines knows it, so......STOP your complaining and enjoy the cruise. Oh and btw. don't annoy your fellow passengers with your BS stories; we are not interested. Thanks, & Ship Ahoy eh? After 7 cruises, of which 3 fantastic cruises with Royal Caribbean, we have noticed that there’s always the “chronic complainers”, no matter what, no matter how trivial but complain they must.

And…no matter how RCCL or any other cruise line accomodates and responds to every “complaint”, it’s never good enough for the ” chronic complainers”.

Maybe they, the chronic complainers, are hoping for an all expense paid cruise; you know the penthouse suite or even the owners suite.

Come on now folks, let’s face it, most of the ‘complaints’ are BS! The complainers know it and the cruise lines knows it, so……STOP your complaining and enjoy the cruise.

Oh and btw. don’t annoy your fellow passengers with your BS stories; we are not interested.

Thanks, & Ship Ahoy eh?

]]> By: moratmarit http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-2736 moratmarit Mon, 14 Sep 2009 15:58:42 +0000 http://www.expertcruiser.com/?p=607#comment-2736 this is bullcrap, and trust me ive been on the same cruise lines and the are not really up to my par either. this is bullcrap, and trust me ive been on the same cruise lines and the are not really up to my par either.

]]> By: Fraz http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-2613 Fraz Thu, 03 Sep 2009 18:52:49 +0000 http://www.expertcruiser.com/?p=607#comment-2613 RCL doesnt care about anything, they care about numbers and figures. I used to work for them, and they kicked me to the curb after 5 years of loyal service to them, so good riddens to them, I hope they plummet in this economical times we are suffering now. Maybe the complainers is how they will too, the more people that arent happy with them and go to the competition, good. Maybe they wil learn that way, but I doubt it. RCL doesnt care about anything, they care about numbers and figures. I used to work for them, and they kicked me to the curb after 5 years of loyal service to them, so good riddens to them, I hope they plummet in this economical times we are suffering now. Maybe the complainers is how they will too, the more people that arent happy with them and go to the competition, good. Maybe they wil learn that way, but I doubt it.

]]> By: Réseaux sociaux et service à la clientèle : le duo gagnant ? | Blogue Marketing Interactif http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-2474 Réseaux sociaux et service à la clientèle : le duo gagnant ? | Blogue Marketing Interactif Fri, 28 Aug 2009 16:26:28 +0000 http://www.expertcruiser.com/?p=607#comment-2474 [...] comme celles de Microsoft, BestBuy et Ford mais également celles qui ont mal tournées comme pour Royal Caribbean ou United [...] [...] comme celles de Microsoft, BestBuy et Ford mais également celles qui ont mal tournées comme pour Royal Caribbean ou United [...]

]]> By: Candi http://www.expertcruiser.com/advice/royal-caribbean-says-get-out-of-here-to-couple/comment-page-4/#comment-2280 Candi Mon, 10 Aug 2009 07:03:44 +0000 http://www.expertcruiser.com/?p=607#comment-2280 The client had every right to complain. In the event that you pay high dollar for something of this sort and your expectations were not meant I too would complain as well. You too would complain in the event you had to sleep in shit for a week straight. Stop bitching this poor woman. You would complain to if it had happened to you. The client had every right to complain. In the event that you pay high dollar for something of this sort and your expectations were not meant I too would complain as well. You too would complain in the event you had to sleep in shit for a week straight. Stop bitching this poor woman. You would complain to if it had happened to you.

]]>