Comments on: Carnival speaks: No mutiny onboard the Carnival Miracle

By: mido

mido — Tue, 28 Oct 2008 02:13:33 +0000

The Captain’s worst mistake was how he addressed the passengers.
“You paid for 3 ports, I took you to 3 ports & ladies you still don’t have to cook & clean & make beds for 8 days” ” I could have told you to mind your business”! Now I am a business woman & I am also italian as is the Capitain of this ship & that day I was ashamed of being the same nationality as this barbaric fool. Knowing that you have disgruntled passengers on the ship at the very least address them with some level of respect, he showed absolutly NO CLASS & as a Captain he should have known better. I for one will address that issue with corporate directly. As for the crew, they were wonderful with the exception of 3 in the casino that have no business being in an industry that interacts with the public. Understanding that we booked this cruise during hurricane season ( mind you every cruise I have been on has been during hurricane season) I was well aware of the possibilty of changes but we were brought to places that were just the opposite of what we had planned, all the other cruise lines changed their itineraries but were still brought to tropical ports. We took a launch from the ship to Newport RI…. why could we not do this from Bermuda?? So many questions went un answered by the officers on this ship & although I do not agree in people taking it out on the crew that worked so hard trying to keep everyone as happy and comfortable as possible my gripe is with the Captain for the discriminating comments & arrogance & Carnivals Mgmt and their lack of being able to handle this properly.

By: Kat

Kat — Fri, 12 Sep 2008 08:15:21 +0000

Ouch Josie. Sounds like the captain did everything wrong in your situation. Not handled well at all.

By: Josie

Josie — Mon, 08 Sep 2008 13:16:26 +0000

I was a passenger on the Carnival Miracle 8/29.
And yes I was VERY disappointed to say the least. Not so much the fact that the itinerary was changed but the way it was handled.
Having cruised numerous times I am well aware of the technology aboard these ships, it was obvious the captain was well aware of the storms that we were heading towards BUT what Carnival did was hand out a memo on the way onto the ship stating that there was a possibility of an itinerary change, he told us about an hour after leaving port that we were headed to Port Canavaral, had we known we would not have boarded the ship. THEN once we LEFT Port Canavaral the Captain AGAIN announced a change in that we were headed to Nassau, not too long after that we were notified that Freeport Bahamas would be the next port we would go to. We tried to make the best of it BUT IT WAS POURING RAIN, they cancelled all the excursions because of the weather, now really tell me they didn’t know this. We left the Bahamas and once again the Captain announced yet another itinerary change… heading to Newport RI. Not exactly a tropical location… South Carolina would have sufficed at least there is a beach!!
The Captain’s worst mistake was how he addressed the passengers.
“You paid for 3 ports, I took you to 3 ports & ladies you still don’t have to cook & clean & make beds for 8 days” ” I could have told you to mind your business”! Now I am a business woman & I am also italian as is the Capitain of this ship & that day I was ashamed of being the same nationality as this barbaric fool. Knowing that you have disgruntled passengers on the ship at the very least address them with some level of respect, he showed absolutly NO CLASS & as a Captain he should have known better. I for one will address that issue with corporate directly. As for the crew, they were wonderful with the exception of 3 in the casino that have no business being in an industry that interacts with the public. Understanding that we booked this cruise during hurricane season ( mind you every cruise I have been on has been during hurricane season) I was well aware of the possibilty of changes but we were brought to places that were just the opposite of what we had planned, all the other cruise lines changed their itineraries but were still brought to tropical ports. We took a launch from the ship to Newport RI…. why could we not do this from Bermuda?? So many questions went un answered by the officers on this ship & although I do not agree in people taking it out on the crew that worked so hard trying to keep everyone as happy and comfortable as possible my gripe is with the Captain for the discriminating comments & arrogance & Carnivals Mgmt and their lack of being able to handle this properly.