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R-E-F-U-N-D! Carnival brands to refund fuel surcharges

Posted by Anita Dunham-Potter On March - 31 - 2008

Sinking dollar Carnival Corporation announced that is has reached a “voluntary” agreement with Florida’s Attorney General to refund retroactively applied fuel supplements for all six of its cruise lines –Carnival Cruise Lines, Holland America Line, Princess, Costa, Cunard, and Seabourn.
The refund applies to bookings that were made prior to November 7, 2007 when the fuel supplement was announced. The supplement remains in effect for bookings made on or after November 7, 2007.

The company says the amount of funds to be returned is around $40 million. For cruises departing on or prior to April 4 passengers due a refund will receive it in the same form they used to purchase their cruise. For sailings departing from April 5 through June 23, passengers will receive an on-board credit. Customers sailing on or after June 24 will have their booking adjusted to remove the supplement.

The Florida Attorney General said more than 1.1 million bookings were affected. A similar settlement was reached last month with Royal Caribbean Cruises, Celebrity Cruises, and Azamara, resulting in $21 million in consumer refunds.

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3 Responses to “R-E-F-U-N-D! Carnival brands to refund fuel surcharges”

  1. Richard Thiemeyer says:

    My wife and I sailed on a cruise with Carnival in February, and were billed the $5.00 per day per person fuel surcharge, but have not been contacted by your Firm regarding the refunds we’ve read about in the newspapers and on the internet. Please advise us on how we will be reimbursed. Our booking was on Carnival’s Legend, booking #2SF320, which sailed from Tampa Florida on Feb. 17, 2008.

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