What’s not to like about Carnival?

When I told some of my cruising friends that I was going on a four-day Carnival cruise, they thought I was crazy. “Booze cruise,” one said. “Trailer-park cruising,” sniffed another. Think the “Fun Ships” are beneath you? Think again.

Filed under Ombudsman, Reviews · October 9th, 2006 · 5 comments

Feeling woozy? No cruise for you

Carol and Arnie Rudoff had planned the perfect 40th-anniversary cruise, but when they showed up for embarkation, their cruise tanked. After a bumpy flight from Phoenix to Houston, Carol had been air sick. Imagine her surprise when she was told she couldn’t board the ship. Why not? Because the cruise line thought she might have a norovirus.

Filed under Ombudsman · July 31st, 2006 · Comments Off

Bumped off the ship

You get the call, and you can’t believe it. You’ve been bumped off your cruise! What are your options? And how can you protect yourself from getting the old heave-ho from the cruise line? Heed the advice of one lesson learned.

Filed under Ombudsman · April 3rd, 2006 · Comments Off

Holiday cruise shipwrecked

Bobbie Deemer had the perfect Christmas cruise planned, so imagine her dismay when she learned the itinerary had been changed — and no one had bothered to tell her. It turns out a cruise line can do pretty much anything it wants with the itinerary. It’s enough to make you seasick.

Filed under Ombudsman · January 20th, 2006 · Comments Off

What happens when a cruise line changes departing port and no flights are available?

What recourse does a traveler have when the cruise line does a switcharoo. Read on…

Filed under Ombudsman · July 31st, 2001 · Comments Off

Should I get a refund for port charges when the cruise line doesn’t call on all scheduled ports-of-call?

Port charges, yes, you should get a refund if you don’t get to all your scheduled ports of call.

Filed under Ombudsman · July 31st, 2001 · Comments (0)

What recourse do I have if I’m owed a free cruise on a line that went bankrupt?

Cruise line gone bankrupt? Here’s what you can do.

Filed under Ombudsman · July 31st, 2001 · Comments Off
Filed under Ombudsman · July 31st, 2000 · Comments Off

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