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Tag Archive | "passenger rights"

Cruising without clothes – a cautionary tale of lost luggage

Posted on 26 July 2013. Tags: airline lost luggage, Barcelona, Carnival Cruise Lines, carry on essentials, cruise problems solved, cruise wardrobe, dream cruise goes bust, European Union, Iberia, lost baggage, Lost luggage, Mediterranean, Ombudsman, packing, packing for your cruise, passenger rights, Spain

Erin and Sean Spital last saw their luggage after checking in at New York’s JFK airport, shortly before they boarded their flight to Barcelona on Iberia Airlines. The couple waited until the last bags made their rounds on the…

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Norma Rae goes cruising

Posted on 20 May 2008. Tags: Christopher Elliott, complaints, cruise industry, journalists, Norma Rae, passenger rights, Royal Caribbean, standing up for the little guy

$No I won\'t shut up!$ Oh, what a tangled web I weave. Today, a dear cruise industry friend phoned to tell me congratulations, I was now officially the cruise industry’s “Norma Rae” for my incendiary column. Read for more…