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Tag Archive | "Royal Caribbean Cruise Line"

Cruise Critic bans users quoted in MSNBC article

Scowling manTalk about April fools!! The drama at Cruise Critic continues. Three weeks after my articles outing Royal Caribbean’s Royal Champion program on their forums they have wielded a big ax and have banned several of the readers I talked to for my articles. Read for more…
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A contagious virus? Marketing campaign sinks Cruise Critic

Are the Royal Champions about to be dethroned? Based on the fallout from last week’s column about Royal Caribbean’s secretive group of cybercheerleaders, you might be forgiven for thinking so.
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tinypassportHey cruisers, here’s the real scoop with passports
Find out if you need a passport on June 1, 2009.

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Paid cheerleaders: Does Royal Caribbean’s viral campaign cross the line?

Voyager of the Seas adorned with longhorns (Photo courtesy of Royal Caribbean Cruise Line) In early 2007, Royal Caribbean developed a marketing strategy that used online bulletin boards to spread the cruise line’s gospel, so to speak. The company created a program, dubbed “Royal Champions,” that enlisted rabid Royal Caribbean fans who happened to be frequent posters on Internet cruise bulletin boards like Cruise Critic. Did its program cross the line?

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Connecticut reporter wins court fight to view widow’s settlement with Royal Caribbean

Royal Caribbean\'s Independence of the Seas (photo courtesy of Royal Caribbean) Wednesday a Connecticut probate judge granted a reporter’s request to unseal records of a hearing upholding a $1.1 million settlement between Royal Caribbean Cruise Line and Jennifer Hagel Smith, the widow of George Smith, who disappeared while on a honeymoon cruise in July 2005. Read for more…

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Tweet us! Did you know that ExpertCruiser is now on Twitter. Follow us at twitter.com/ExpertCruiser.

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Unhappy Royals

Grrr...not another fuel surcharge! The recent announcement by Royal Caribbean Cruises to axe 400 jobs owing to a 55 per cent increase to its fuel costs and a sharp drop in second quarter net income seems to be the least of its worries. ExpertCruiser hears that current employees at Royal Caribbean are very unhappy with how the layoffs were conducted and that moral is at an all time low. Read for more insight…

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Royal Caribbean layoffs have started

Layoffs at Royal Caribbean’s largest call center in Wichita, Kansas have started. The 89,000 square foot call center employs approximately 600 people and has been in operation since 1997. Read for more details…

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