Posted on 12 March 2009. Tags: airfare fees, airline, change fees, Civitavecchia, cruise vacation, Delta Air Lines, Grand Princess, late ship, Mediterranean cruise, missed flights, Princess Cruises, raw deal, Rome
Sol Bernstein and his wife wanted to celebrate his 80th birthday in style onboard Grand Princess in the Mediterranean. But it came to an unpleasant end when bad weather forced the ship to dock late causing them to miss their Delta flight home and the airline charged them $2,338.71.
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Posted in Advice, Ombudsman
Posted on 31 July 2001. Tags: airline, changing ports, cruise vaction, flights, hurricane season, NCL, ports, taxes
It’s hurricane season and ships often change course. So, what recourse does a traveler have when the cruise line does a switcharoo? Read on…
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Posted in Ombudsman