The Johnsons from Utah had dreamed for years about their Alaska cruise. While scanning Cruise.com’s Web site they found a great deal on a 7-day Inside Passage cruise that included pre-paid gratuities. But a few days into the cruise the couple learned the tips weren’t prepaid and they would have to pony up an additional $147 they hadn’t planned on.
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Tipped off – computer glitch stiffs couple
Posted on 27 October 2008.
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